Privacy policy

This Privacy Policy explains how Marketjixo collects, uses, shares, and protects personal information when you visit marketjixo.com, place an order, contact us, or otherwise interact with our online store.

Marketjixo is operated by:

Company Name:
Huizhou Baixiong Technology Co., Ltd.

Company Address:
Room 306, 3rd Floor, Factory Building
No. 19 Daxin Road, Chenjiang Subdistrict
Zhongkai High-tech Zone
Huizhou, Guangdong
China

Customer Service Email:
[email protected]

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you use our website, we may collect information such as:

Name
Billing address
Shipping address
Email address
Telephone number
Order and transaction information
Products viewed or purchased
Customer service communications
Device and browser information
IP address
Website activity and interaction data
Cookie and similar technology data

We collect only information that is reasonably necessary to operate our store, process transactions, provide customer support, improve our services, and comply with applicable legal obligations.

2. Payment Information

Payments are processed through third-party payment providers available through our ecommerce platform.

Marketjixo does not generally store complete payment card details on its own systems.

Payment providers may collect and process payment information according to their own privacy policies, security standards, and legal obligations.

3. How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Arrange shipping and delivery
Process returns and refunds
Communicate about orders or customer service requests
Detect and prevent fraud or unauthorized activity
Maintain and improve our website
Understand how customers use our store
Provide relevant product or service information
Comply with legal, regulatory, accounting, and tax obligations
Protect our rights, customers, and business operations

Where required by applicable law, we rely on an appropriate legal basis for processing personal information.

4. Order Fulfillment and Shipping

To process and deliver orders, we may share necessary information with service providers involved in fulfillment, logistics, shipping, payment processing, customer support, or related store operations.

Only information reasonably necessary to provide the relevant service should be shared.

5. Shopify

Our online store is hosted using Shopify's ecommerce services.

Shopify may process information about customers, transactions, devices, and website activity in connection with providing its services.

The handling of information by Shopify is also subject to Shopify's applicable privacy practices and terms.

6. Cookies and Similar Technologies

Marketjixo may use cookies, pixels, local storage, and similar technologies to support website functionality and understand how visitors interact with our store.

These technologies may be used for purposes such as:

Keeping shopping carts functional
Remembering preferences
Maintaining website security
Measuring site performance
Understanding visitor behavior
Supporting analytics
Improving the shopping experience

Depending on your location, you may be able to control certain cookie preferences through your browser or available website privacy controls.

Disabling certain cookies may affect how some parts of the website function.

7. Analytics

We may use analytics tools or services to better understand website traffic, customer interactions, and store performance.

Analytics information may include device type, browser information, approximate location derived from IP address, pages visited, referral sources, and interactions with the website.

Where required, analytics technologies will be used subject to applicable consent requirements.

8. Marketing Communications

If you choose to receive promotional emails or other marketing communications from Marketjixo, we may use your contact information to send information about products, offers, or store updates.

You may unsubscribe from marketing emails using the unsubscribe option included in the communication where available.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications relating to orders, returns, refunds, account activity, or customer service.

9. Sharing Personal Information

We may share personal information with service providers that assist us with:

Ecommerce hosting
Payment processing
Order fulfillment
Shipping and logistics
Customer service
Website operation
Analytics
Fraud prevention
Professional services
Legal and regulatory compliance

We may also disclose information where reasonably necessary to:

Comply with applicable law
Respond to lawful requests from authorities
Protect our legal rights
Investigate suspected fraud or misuse
Enforce applicable agreements
Protect customers or other individuals

We do not sell personal information in the ordinary meaning of selling customer information for monetary payment.

10. International Data Processing

Because Marketjixo operates an online store and uses third-party service providers, personal information may be processed in countries or regions different from the location where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Completing transactions
Maintaining business and accounting records
Providing customer support
Resolving disputes
Preventing fraud
Meeting legal and regulatory obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their own account credentials and devices.

13. Children's Privacy

Marketjixo is not intended for children who are below the minimum age required to independently consent to the processing of personal information under applicable law.

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.

If you believe a child has provided personal information improperly, please contact us.

14. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request restriction of certain processing
Object to certain processing
Request a copy of certain personal information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, contact:

[email protected]

We may request reasonable information to verify your identity before processing certain requests.

15. United States Privacy Rights

Customers located in certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your location and the applicability of those laws, these may include rights to access, correct, delete, or obtain certain information regarding personal data.

Where legally required, eligible users may also have rights relating to certain forms of targeted advertising, profiling, or data sharing.

Requests can be submitted to:

[email protected]

16. European Economic Area, United Kingdom, and Similar Jurisdictions

Where applicable, individuals located in the European Economic Area, United Kingdom, or other jurisdictions with similar privacy laws may have rights under applicable data protection legislation.

These may include rights relating to access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

You may also have the right to submit a complaint to an applicable data protection authority.

17. Third-Party Websites

Our website may contain links to third-party websites or services.

Marketjixo is not responsible for the privacy, security, or content practices of third-party websites.

We recommend reviewing the privacy policies of any third-party services you choose to use.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, service providers, or legal requirements.

The current version posted on our website will apply when you use Marketjixo.

19. Contact Us

If you have questions about this Privacy Policy or how Marketjixo handles personal information, please contact us:

Marketjixo

Email:
[email protected]

Website:
marketjixo.com