Contact information
Thank you for visiting Marketjixo.
If you have questions about our products, orders, shipping, returns, refunds, payments, or other store-related matters, please contact our customer service team.
Customer Support
Email:
[email protected]
Website:
marketjixo.com
For order-related inquiries, please include:
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Your order number
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Your full name
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The email address used to place the order
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A brief description of your question or issue
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Photographs where relevant for damaged, defective, or incorrect items
Providing complete information can help us review your request more efficiently.
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM
China Standard Time (UTC+8)
Messages received outside customer service hours will be reviewed during the next available business period.
Company Information
Store Name:
Marketjixo
Company Name:
Huizhou Baixiong Technology Co., Ltd.
Company Address:
Room 306, 3rd Floor, Factory Building
No. 19 Daxin Road, Chenjiang Subdistrict
Zhongkai High-tech Zone
Huizhou, Guangdong
China
Order Support
For questions regarding an existing order, please contact:
Our customer service team can assist with matters including:
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Order status
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Shipping and tracking
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Delivery concerns
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Product questions
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Return requests
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Refund inquiries
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Damaged or incorrect items
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Order changes or cancellations where still possible
Please contact us before returning any item so that we can provide the appropriate return instructions.
Response Times
We aim to respond to customer inquiries within a reasonable period during normal business days.
Response times may be longer during weekends, public holidays, promotional periods, or periods of unusually high inquiry volume.
We appreciate your patience and will make reasonable efforts to respond as promptly as possible.
Thank you for choosing Marketjixo.